The Advanced Solutions, Inc. (“Advanced Solutions”) Privacy Policy covers the collection, use, and disclosure of personal information that may be collected by Advanced Solutions and its subsidiaries anytime you interact with Advanced Solutions, such as when you visit our website, when you purchase products and services, or when you call our sales or support associates. Please take a moment to read the following to learn more about our information practices, including what type of information is gathered, how the information is used and for what purposes, to whom we disclose the information, and how we safeguard your personal information. Your privacy is a priority at Advanced Solutions, and we go to great lengths to protect it.

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Summary

Advanced Solutions takes protecting your privacy very seriously.  We collect your personal information because it helps us deliver a superior level of customer service.

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Advanced Solutions does not sell or rent your contact information to marketers.

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Advanced Solutions takes precautions — including administrative, technical, and physical measures — to safeguard your personal information against loss, theft, and misuse, as well as unauthorized access, disclosure, alteration, and destruction.

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The Advanced Solutions website uses Secure Sockets Layer (SSL) encryption on all web pages where personal information is required.

 

 

Why We Collect Personal Information
We collect your personal information because it helps us deliver a superior level of customer service. It enables us to give you convenient access to our products and services. Additionally, your personal information helps us keep you posted on the latest product announcements, services and software updates, special offers, and events that you might like to hear about. If you do not want Advanced Solutions to keep you up to date with Advanced Solutions news, software updates and the latest information on products and services please contact us at privacy@advancedsolutions.com. and update your personal contact information and preferences.

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What Information We Collect and How We May Use It
There are several situations in which your personal information may help us provide you with better service or better products. For example: We may ask for your personal information when you are discussing a service issue on the phone, downloading a software update, or purchasing a product or service. When you interact with Advanced Solutions, we may collect personal information relevant to the situation, such as your name, mailing address, phone number, email address, and contact preferences; your credit card information and information about the Advanced Solutions products you have purchased in the past, such as their serial numbers, factory order numbers, and date of purchase; and information relating to a support or service issue. We also collect information for market research purposes such as your occupation, your industry, or how you intend to use a particular product or service, to gain a better understanding of our customers and thus provide you with a more valuable service or product in the future. We collect information regarding customer activities on our websites. This helps us to determine how best to provide useful information to customers and to understand which parts of our websites, products, and services, are of most interest to them. We may use personal information to provide products that you have requested as well as for auditing, research, and analysis to improve Advanced Solutions’ products and services.

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When We Disclose Your Information
Advanced Solutions takes your privacy very seriously. Advanced Solutions does not sell or rent your contact information to other marketers.

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With Our Service Providers, Vendors, and Strategic Partners
There are times when it may be advantageous for Advanced Solutions to make certain personal information about you available to companies that Advanced Solutions has a strategic relationship with or that perform work for Advanced Solutions to provide products and services to you on our behalf. These companies may help us to provide you with any or all of the following types of activities as well as other activities not mentioned in detail here; fulfill customer orders, deliver products to you or conduct satisfaction surveys. These companies are also obligated to protect your personal information in accordance with Advanced Solutions’ policies, except if we inform you otherwise at the time of collection.

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Additionally, we only share the minimum amount of information necessary to effective service our customer’s needs. For example, when you purchase a product, you authorize Advanced Solutions and its strategic partners to exchange the information that you provide during the ordering process to fulfill that order, including such information as contact name and address. Without such information being made available, it would be difficult for you to purchase products, have products delivered to you, receive customer service, provide us feedback to improve our products and services, or access certain services, offers, and content on the Advanced Solutions website.

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By Law
At times we may be required by law or litigation to disclose your personal information. We may also disclose information about you if we determine that for national security, law enforcement, or other issues of public importance, disclosure is necessary.

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How We Protect Your Personal Information
Advanced Solutions takes precautions — including administrative, technical, and physical measures — to safeguard your personal information against loss, theft, and misuse, as well as unauthorized access, disclosure, alteration, and destruction. The Advanced Solutions Website use Secure Sockets Layer (SSL) encryption on all web pages where personal information is required. To make purchases from the Advanced Solutions Online Store, you must use an SSL-enabled browser. Doing so protects the confidentiality of your personal and credit card information while it is transmitted over the Internet. You can help us by also taking precautions to protect your personal data when you are on the Internet. Change your passwords often using a combination of letters and numbers, and make sure you use a secure web browser.

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Integrity of Your Personal Information
Advanced Solutions has safeguards in place to keep your personal information accurate, complete, and up to date for the purposes for which it is used. Naturally, you always have the right to access and correct the personal information you have provided. You can help us ensure that your contact information and preferences are accurate, complete, and up to date by contacting us at privacy@advancedsolutions.com.

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You can request a copy of your personal information, your product history, and your interactions with our sales and support agents by contacting us at privacy@advancedsolutions.com. 

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Cookies and Other Technologies
As is standard practice on many corporate websites, Advanced Solutions’ website uses “cookies” and other technologies to help us understand which parts of our websites are the most popular, where our visitors are going, and how much time they spend there. We also use cookies and other technologies to make sure that our online advertising is bringing customers to our products and services. We use cookies and other technologies to study traffic patterns on our website, to make it even more rewarding as well as to study the effectiveness of our customer communications. And we use cookies to customize your experience and provide greater convenience each time you interact with us. If, however, you prefer not to enable cookies, we would be glad to service your needs offline by calling 1-877-438-2741.

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Please note that certain features of the Advanced Solutions website will not be available once cookies are disabled. As is true of most websites, we gather certain information automatically and store it in log files. This information includes Internet Protocol (IP) addresses, browser type, Internet Service Provider (ISP), referring/exit pages, operating system, date/time stamp, and clickstream data. We use this information, which does not identify individual users, to analyze trends, to administer the site, to track users’ movements around the site and to gather demographic information about our user base.

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Our Companywide Commitment to Your Privacy
As we said, Advanced Solutions takes protecting your privacy very seriously. To make sure your personal information is secure; we communicate these guidelines to Advanced Solutions employees and strictly enforce privacy safeguards within the company. In addition, Advanced Solutions supports industry initiatives to preserve privacy rights on the Internet and in all aspects of electronic commerce.

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Third-Party Privacy Policies 
Please be aware that other web sites when accessed through our site may collect personally identifiable information about you. The information practices of those third-party web sites linked to Advanced Solutions web site are not covered by this privacy statement.

 

 

Choice/Opt-out
Our users are given the opportunity to opt out of having their information used for marketing and information communications. Users can change or update their contact preferences at any time by contacting us privacy@advancedsolutions.com.

Users can also opt out of certain communications with us entirely.

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Depending on jurisdiction, you may have additional rights to access and control your personal information. If you believe that the site contains information about you that needs to be updated, changed, or corrected, or if you wish to opt out of or otherwise control any specific use of your information, please submit a request to the contact points below. In accordance with applicable law, we will comply with an individual’s requests regarding (i) access, change, correction, deletion, or transfer of any such individual’s personal information we store; and (ii) opt-outs or other requests changing or limiting the use or disclosure of any such individual’s personal information we store, including the sharing or sale of such information.

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Children's Privacy

We believe protecting the privacy of children is very important. Our site is not designed to attract individuals under the age of 18. In accordance with the Children's Online Privacy Protection Act, we do not collect or store any personal information, even in aggregate, about children under the age of 13. If we discover we have received any information from a child under the age of 13 in violation of this policy, we will delete that information immediately. If you believe we have any information from or about anyone under the age of 13, please contact us at the contact points below.

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Your California Privacy Rights

Under the California Consumer Privacy Act (CCPA), California residents have certain rights and privileges. You can exercise any of the following rights by notifying use as described below:

• Disclosure Request. Upon request and when possible, we will disclose the categories and specific pieces of personal information we have collected about you. Additionally, you may also obtain the categories of information about you that we have sold, the categories of third parties to whom the information was sold, and the categories of personal information that we disclosed about you for a business purpose. You may submit these requests by contacting us at privacy@advancedsolutions.com.

• Deletion. If you should wish to cease use of our website and have your personal data deleted, then you may submit a request by contacting us privacy@advancedsolutions.com.  Upon receipt of a verifiable request for deletion, we will confirm receipt and will confirm once your personal data has been deleted. 

• Right to Sue for Security Breaches. You also have the right to sue in the event your nonencrypted or nonredacted personal information, is subject to an unauthorized access and exfiltration, theft, or disclosure as a result of our violation of the duty to implement and maintain reasonable security procedures and practices. Prior to exercising this right, you must provide us with 30 days’ written notice by emailing us at privacy@advancedsolutions.com  and providing us with an opportunity fix this violation.

 

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International Transfer

Your information, including personal information, may be transferred to and maintained on computers located outside of your state, province, country, or other governmental jurisdiction where the data protection laws may differ than those from your jurisdiction.

If you are located outside the United States and choose to provide information to us, please note we transfer your information, including personal information, to the United States and process it there. Your submission of information to us represents your consent to that transfer. Please note the European Union (EU) has not adopted an adequacy decision with respect to data transfers to the United States.

 

 

EU Data

Individuals in the EU may have certain rights with respect to their personal information, including the rights to:

• request access to and rectification or erasure of your personal information.

• request information about our processing, including categories of your personal information collected, information about the source of that collection, the purposes of collection, the recipients or categories of recipient to whom your personal information has been or will be disclosed.

• restrict or object to how we process your personal information.

• withdraw your consent for us to process your personal information in some circumstances.

• lodge a complaint with a supervisory authority; and

• receive your personal information provided to us or have that personal information transmitted to another controller without hindrance (also known as data portability).

 

To exercise any of these rights please contact us at privacy@advancedsolutiuons.com.

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We reserve the right to ask for information verifying your identity prior to disclosing any information to you. Should we ask for verification, the information you provide to verify your identity will be used only for that purpose, and all copies of this information in our possession will be destroyed when the process is complete.

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Revisions To This Policy

We reserve the right to periodically revise this policy. Please check this page periodically for changes. The document revision date displayed below will indicate when this policy was last revised. If we decide to change our privacy policy, we will post those changes to this privacy statement, and other places we deem appropriate, so our users are always aware of what information we collect, how we use it, and under what circumstances, if any, we disclose it. We will use information in accordance with the privacy policy under which the information was collected.

 

 

This Policy was last revised on June 3, 2021.

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